At Neypluse, we are committed to providing our customers with fast and reliable shipping options, both domestically and internationally.

International Shipping: We proudly offer international shipping to many countries around the world. International shipping rates and delivery times may vary depending on your location. Please note that additional customs duties and taxes may apply, which are the responsibility of the customer.

Processing Time: Orders are typically processed and shipped within 1-3 business days. During peak seasons or promotions, processing times may be slightly longer. We appreciate your patience and understanding.

Shipping Time: While we aim to ship your items within a week of your order, please be aware that shipping times may vary due to external factors such as customs clearance, weather conditions, or other unforeseen circumstances. We do our best to ensure timely delivery of your order, and we appreciate your understanding if there are any delays beyond our control.

Tracking Your Order: Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track the status of your delivery. If you have any questions or concerns about the status of your order, please don’t hesitate to contact us at help@neypluse.com.

Undelivered Items: In the rare event that you do not receive your item within the estimated delivery timeframe, please contact us immediately. We will work with our shipping partners to investigate the issue and ensure that you receive your order as soon as possible.

Contact Us: If you have any further questions about our shipping policy or need assistance with your order, please contact us at help@neypluse.com. Our dedicated customer service team is here to help.

Thank you for shopping with Neypluse!